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Privacy Policy

Assistance Dogs International website respects the privacy of its users and therefore treats personal information with the appropriate level of discretion and security. This policy outlines frequently asked questions relating to the information we gather and how we use it.

This is the website of Assistance Dogs International. Our postal address is: Assistance Dogs International, P.O. Box 5174, Santa Rosa, California 95402, United States of America We can be reached via e-mail at info@assistancedogsinternational.org.

What information do you store?

We use cookies to record past activity at a site in order to provide better service when visitors return to our site such as remembering the site username and password. Cookies are small data files which are stored by your browser on your computer’s hard drive.

You can change your cookies preference by using the options below if you would prefer not want to accept cookies when visiting our website. However, if you choose to disallow cookies it will impair the functionality of our website and certain parts of the site will not be displayed.

Change your cookie preference for our website: Allow cookies / Deny cookies

You can easily change your browser settings to refuse or delete cookies or to let you know when you get a new cookie if you do not want to accept cookies on any website. The method of choosing to refuse or delete cookies differs depending on your browser so you will need to consult your browser’s menu for further guidance.

For each visitor to our Web pages, our Web server automatically records the page requests when users visit our Website. These ‘Server Logs’ typically include your web request, internet protocol (IP) address, browser type, browser language, date and time of your request and one or more cookies.

Cookies being set

Cookie name Domain Where / how set Use
wp-settings- www.assistancedogsinternational.org Any Page (Logged in) Functional: Saves User settings, handles log in.
wp-settings-time- www.assistancedogsinternational.org Any Page (Logged in) Functional: Saves User settings, handles log in.
wordpress_test_cookie www.assistancedogsinternational.org Any Page (Logged in) Functional: Saves User settings, handles log in.
wordpress_ www.assistancedogsinternational.org Any Page (Logged in) Functional: Saves User settings, handles log in.
wordpress_logged_in www.assistancedogsinternational.org Any Page (Logged in) Functional: Saves User settings, handles log in.
style www.assistancedogsinternational.org Accessible version Functional: keep preferences saved
ftf_popup www.assistancedogsinternational.org Any page Remembers if you have been shown the upgrade pop up in Internet Explorer 6.
__utmb www.assistancedogsinternational.org All pages Tracking: Google Analytics
__utmc www.assistancedogsinternational.org All pages Tracking: Google Analytics
__utmz www.assistancedogsinternational.org All pages Tracking: Google Analytics
__utma www.assistancedogsinternational.org All pages Tracking: Google Analytics

What do you do with the information you collect?

The information we collect is used to improve the content of our Web pages, used to customise the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our website, used by us to contact our site visitors for marketing purposes and to notify of any future events or information we feel may be of interest to the consumer.

The Cookies we store are necessary to use third party applications on our site such as Vimeo and Google Analytics. The information we gather from these applications does not identify specific individuals and is used by us for statistical purposes only. Disabling cookies will disable this functionality on the site.

What other information do you keep track of, about me?

We collect the domain name and e-mail address (via a subscription service) of visitors to our web pages, the e-mail addresses of those who post messages to our forums, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the visitor, such as survey information and/or site registrations, name and address, telephone number, fax number.

Do you sell my information to anyone?

We do NOT sell your personal information on to any third party under any circumstances.

How can I stop receiving e-mails from you?

If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at the above address, calling us at the above telephone number or visiting our ‘Contact’ page. Please provide us with your exact name and address.

Do you share my information with other parts of your company?

We only share your information with other parts of Assistance Dogs International.

Do you share my information with other companies?

We do not share your information with other individuals/companies ‘outside’ of Assistance Dogs International without prior consent.

Why do you want to know my name and e-mail address?

If you supply us with your email address online you may receive periodic emails from us with information on our activities and upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address.

Changes to our policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Website to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Website periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.

Who can I talk to if I have a question about my privacy?

If you feel that this site is not following its stated information policy, you may contact us by e-mailing at the above address.

Links to third party websites

This website contains links to other Websites. Please note that this Privacy Policy applies solely to us and we are not responsible for the privacy practices of any other website. We encourage you to read the privacy policies of every website that collects personal information.